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Employee & Customer Survey
Service Pricing

Full-service surveys, flexible tiers, and custom pricing when you need it

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Get the insights you need to prepare for 2025 – not just react to it.

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Book Now and SAVE!

Confirm your 2025 survey by September 15th and save 15% off your survey program.
Extra discounts for booking both employee and customer surveys together.
Additional Bonus: Refer a client to InstaPulse and receive a referral bonus on their program.

Employee & Customer Survey Pricing

Whether you’re listening to employees, customers, or both, our tiered packages scale to your audience and goals. We handle the full process—survey design, confidential deployment, participation communications, and rigorous analysis—so leaders get clear, defensible insights they can act on.

Choose the level of depth that fits today:

  • Pulse provides a clean snapshot of overall sentiment with a basic results report. 
  • Insight adds segmented analysis and practical recommendations.
  • Transform goes deeper with advanced segmentation and an executive results briefing for leadership.

Starting prices reflect typical scopes. Larger audiences and specialized requirements are supported with a tailored proposal.

PULSE

Quick Check-In

Quick pulse of current sentiment so you can act early

Confidential process that builds trust

Budget-friendly way to validate assumptions

Clear baseline (NPS) to measure progress over time

Results highlights that point to immediate next steps

Standard NPS Survey (3 questions + comments)

Up to 3 custom questions

Key Results Report

Up to 100 Employees/Customers

Packages starting from

$2,500

INSIGHT

Deep Understanding

Deeper clarity on what drives engagement and loyalty

Segment level views to compare teams and locations

Shareable online dashboard for leaders

Strong alignment across teams on what to do next

Practical recommendations you can implement now

Standard NPS Survey (3 questions + comments)

Up to 5 custom questions

Segmented Results Report

Up to 250 Employees/Customers

Packages starting from

$6,000

TRANSFORM

Full Strategic Insight

Executive level picture of risks and opportunities

Advanced segmentation to uncover hidden patterns

Prioritized recommendations with measurable impact

Live results briefing with leadership Q & A

Strong alignment across teams on what to do next

Standard NPS Survey (3 questions + comments)

Up to 8 custom questions

Segmented Results Report

Up to 500 Employees/Customers

Packages starting from

$10,000

Get the pulse. Act with confidence.

Full-service surveys. No extra lift.

We design, deploy, analyze, and report—so leaders get NPS insights and next-step recommendations they can use immediately.