How Bad Profits Undermine Business Growth & Customer Loyalty
In business, profits are essential. However, not all profits are beneficial for long-term success. “Bad profits” are short-term financial gains that may seem like a…
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Kerrilee Auger
The Hidden Opportunity Costs of Conducting Surveys Internally
In today’s competitive business environment, organizations understand the value of gathering employee and customer feedback. Surveys provide critical insights into how a company is performing…