How Bad Profits Undermine Business Growth & Customer Loyalty
In business, profits are essential. However, not all profits are beneficial for long-term success. “Bad profits” are short-term financial gains that may seem like a…
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Unlocking Business Growth with Net Promoter Score: A Strategic Approach
In the highly competitive world of business, understanding and cultivating customer loyalty is crucial. Fred Reichheld, in his influential book “The Ultimate Question,” sheds light…
Understanding Good vs. Bad Profits
Insights from Net Promoter Score (NPS) In the ever-evolving business landscape, profitability is a key indicator of success. However, not all profits are created equal.…